Retiree Benefits

Frequently asked questions

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I'm a retired chrysler Financial employee. Who do I call for my benefits information? All Chrysler Financial retirees can call Ceridian Service Center (Employee Connect) at 1-866-269-3921 for assistance.


When is OPEN ENROLLMENT ? Annual Enrollment begins November 4th
Pre-age 65 salaried retirees and surviving spouses will receive benefit enrollment kits during the week of October 26. Get an early start and make your elections on the Your Benefits Resources website. Online-only elections begin November 4. Phone enrollments begin November 9. the deadline to enroll is November 18.

Received notice that The Hartford Medicare Supplemental Plan will no longer be available. Will I receive info on alternative plans from Hartford? The Hartford plan through NEBCO is ending but it is being replaced by United American Insurance. If Hartford participants don't elect differently, they will default into United American via NEBCO


I'm a retired Non-Barganing Unit employee. Is there a page that tells me what I need to do as I get close to 65? Yes. Click here for this answer, plus many other related answers.


How do I get withdraws from Health Care Retirement Account? To access funds in your Health Care Retirement Account (HRA), you will need to submit a claim form to Benefit Express along with any documentation or receipts to substantiate your claim. You can also sign up for automatic reimbursement (by calling Benefit Express) for your Medicare Part B premiums and NEBCO premiums.

Claim forms can be obtained by:

Calling Benefit Express at 1-888-409-3300
Logging on to Your Benefits Resources at http://resources.hewitt.com/chrysler
Or on the Chrysler Retiree website

 My prescription was no longer covered by co-pay.

Where can I find the list of drugs that are covered or are not covered.

 Benefit changes and updates have been printed and are being mailed out to the retirees.
 Is Lap-band surgery for diabetes covered in my medical plan?

 This type of surgery may be a covered benefit by your health plan but a series of criteria must apply. Check with your health plan to see what is covered by calling the 800 number on the back of your medical ID card.

In general, it is always best to call the 800 number on the back of your medical ID card, for any questions of this nature.

Will my medicare reimbursement automatically continue year to year, or will I have to resubmit a new claim for the auto-reimbursement? Auto reimbursements for Medicare premiums continue from year to year. The only way they will stop is if you call to cancel it
 When the corporation stopped providing inssurrance coverage for retires they had seminars on what insurance we could buy that were equivalent. I turn 65 next year how do I find out what insurances are there. Specifically in Blue Cross. & dental etc. I called Benefits express and they had very little to no info.   You should contact Extend Health at 866-700-3760 or www.extendretiree.com/chrysler.
Extend Health offers a one-stop resource for retiree health care coverage options, including:
  • Personalized help identifying the plans available in your area
  • Health care and Medicare Part D prescription drug options
  • Materials from health care plans

Extend Health can also enroll retirees in medical, dental and vision plans.

 I have questions regarding durable medical equipment. Who can I contact? You will need to contact our DME provider: Wright & Filippis: 1-800-831-0999
 How do I get back my contributions to the Medical Spending Account and obtain an account balance? Also how do I get a claim form?  Call UnitedHealthcare (UHC) at 877-311-7849 to check your balance. Click here for a claim form that you can fill out and submit to UHC for reimbursement.
 Spending account transfer to health care spending account. Since I didn't use the spending account while an active employee I expected the monies to be transferred to a health care spending account. I retired in Jan 08, when will I get notification of the funds transfer?
 The health care flexible spending account (FSA) is a completely separate from the retirement health care account (RHCA). One is for saving pre-tax money when you are an active employee and the other is used when you are a retiree. The two accounts are not connected in any way. If you had an FSA when you were an active employee, you had until April 30th of the following year you were enrolled in the plan to submit claims to UHC for reimbursement. If you do not submit your claims by the deadline, your funds are forfeited based on the IRS guidelines.
 I just received a "work family" statement in the amount of $5,000 with a zero amount check attached. Please explain what this is and why the $0 check.  Call Workplace Options to inquire about the work/family account.
1-888-454-4412 8am - 6pm M-F EST
 When can I apply for Social Security Benefits?  This and many of questions related to SS benefits are answered at the Social Security website. http://www.ssa.gov/r&m2.htm
 If I elect automatic reimbursement for Medicare Part B and/or NEBCO premiums, are amounts for either or both in the HRA "frozen" to assure these premiums are covered? If not, how are shortages handled?  The HRA funds are not frozen. Reimbursements continue to be made until no more funds are available
 Can I pay my medical premiums out of my retirement check instead of my HealthCareRetirement account?  Yes you can durring open enrollment. You will receive information with the dates and times of annual enrollment this fall
 Where can I obtain an United Health Care Claim Form?

 Typically you can get them by calling Benefit Express 1-888-409-3300, but we also have a copy on this site, under the link called "RHCA Claim Form"

If you submitted a claim to UHC prior to the administration cutoff on 5/27/08, please advise if you need your claim forwarded to the new administrator, YSA, and someone from Chrysler will do this for you.

 My wife and I are trying to figure a retirement plan for her and I would like to know how much she would draw from my pension if I die before her.  You should call benefit Express, 1-888-409-3300. What she would draw depaends on all the elections you made at retirement, as well as your projected Pension at age 62. Benefit Express has all of that information, and will be happy to explaine it to you.
What happens to the money in the Merrill Lynch Health Care Account when we die? Can our kids get it? Also is there a Retiree Administrator phone Number to call for Questions? The money in the Retirement Health Care Account (RHCA) will be paid out to the beneficiary you have on file at Merrill Lynch or the estate. You can set this up through Benefit Express by calling 888-409-3300. They can answer any additional questions you have regarding your RHCA.
I'm turning 65 this year. How will I be reimbursed for Medicare payment? Your Medicare B premiums can be automatically reimbursed to you if you sign up for auto reimbursement on your Heath Care Retirement Account (HRA). You will have to call Benefit Express at 1-888-409-3300 to get to Your Spending Account (YSA) to sign up for this feature.
Will I be notified of how much money will be put into my HRA account?  You should receive an HRA kit in the mail from Benefit Express about 60 days prior to your 65th birthday.
 Our daughter is 24 and graduating from collage, do her health benefits continue to the end of the year?  When the child graduates they are no longer eligible for coverage. It is the retiree's reponsbility to call and notify benefit express when the child graduates to drop them from coverage. They are subject to audits at any time and the audits would drop coverages retroactively.
Where can I find Doctors in my plan? We have added two links for this. One for Bargaining and one for Non-Bargaining on the Health Care section of the Benefits pages.

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Note: I will only post questions that are applicable to a wide range of retirees.