• How do I report a death?
  Simply call Benefit Express at 1-888-409-3300 and at the first prompt say the words "Third Party". The representative will take your informations



• "I just retired, when do I get my first Pension check?"
  It depends on when your paperwork went in, but generally checks are mailed on the first of the month. Contact Benefits Express at 888-409-3300, for exact details.

• "Who do I call to change my address or phone number?"
  To make changes to any of your personal data, contact Benefits Express at 888-409-3300

• "Help! I received an error when I tried to access one of the links on this site. What do I do?"

Send us an email at admin@chryslerretirees.com and let us know:
• What page you were on?
• What is the name of the link you selected?
• What was the error that you received?
• Do you have any firewall or popup blocker software on your PC?
• Your email address, full name, and DCID

We can't commit to responding to all requests and will not respond to anyone without a valid full name, DCID and email address.


• "Is there anyway that a retiree can access HR's DCC Management Changes data?"

Company Announcements of Appointment and Organization Announcements are not available on the Internet.


• "Many of the online programs ask me for my DCID. What is this and how do I find mine?

The DCID, or Chrysler ID, is a unique "person number" that Chrysler Group uses to identify individual employees, retirees, pension recipients, etc. Think of it as a replacement for Social Security Number. If you are a Chrysler Group retiree or surviving spouse (or other pension recipient) your DCID is printed on the middle section of the pension statement mailed to your home.


• "I have a question related to the Company Car Program. Who do I call?"

Eligible Company Car Program participants can call Company Car Programs at 1-800-481-6736 with questions or they may visit the Company Car Ordering Home Pagethrough our Company Car page.


• "It would be nice if there would be some way of finding other Chrysler retirees in my area so we could communicate with each other."

Look on the right side of the homepage under 'Retiree Corner'.


• "How do I access the listing of available vehicles at the marshalling center? I often get requests from relatives who would like to purchase used Chrysler vehicles."

Instructions for reviewing the Lapeer Road inventory are available on the Company Car page. Links to Chrysler, Jeep and Dodge certified pre-owned dealer inventories are also available.


• "Add a link for retirees to be able to obtain the latest lease vehicle delivery status and schedule."

This information is only available internally within the Chrysler computer network for security reasons.


• "Would like to see the daily news sheet available to retirees."

While all internal news is not currently available on the Internet due to security reasons, we have several sources of company news available to you. The bi-weekly edition of the Chrysler Times is available on the home page of this site. Up-to-the-minute product information is available on the home and products pages. You can also read news on the corporate site at www.chrysler.com.


• "Is there a way to get employee's telephone and CIMS numbers that are currently working at Chrysler?"

This information is not currently available on the Internet for information protection reasons.


• "Do retirees have access to the discounted AOL program that is available for employees?"

There are currently no plans to offer the discounted AOL program beyond active employees.


• "Can retirees or employees ride on the corporate plane/shuttle to Germany if seats are available?"

No. The shuttle is only available for Chrysler business use.


• "The phone number given for Company Car program (248) 274-5226 (in the Company Car Ordering System) is not a working number."

This issue has been sent to the Company Car department. In the meantime, eligible retirees can use the 1-800-481-6736 number instead.

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